DA Support ticket fail

No tickets go through for Dragon Awaken.

Dragon Awaken's inventory slots too few.
Shards required to make new items such as pets, mounts, wings, and more. Holding shards necessary to get enough to make an item. Problem is that shards take up inventory slots.

Below level 60? Game won't let you use, sell, or otherwise get rid of Adv Fairy Exp orbs. Each inventory slot holds max of 10. These orbs take up 5+ slots of my inventory.

Want to open time chests? Need slots. Higher rarity, need more free slots.

Want to take advantage of Growth Contests by opening chests with items to qualify for rewards? Hold chests in inventory, taking up slots.

Open all the slots on the inventory page? Great. And sad for you, because no new tab opens, no extra page to hold stuff.

Fighting for your clan to kill wilds monsters for rewards? Cards from wilds end up in inventory slots. Go to Blacksmith, Enchant to use up cards so you have open slots to open chests or run dungeons to get rewards. I am only level 54. All slots open. Barely enough slots to open time chests or run dungeons for rewards. Constantly going to Enchant. Need to check each category weapon, armor, trinket, and the additional 2nd page of armor and trinket, look for green upgrade dots, and then use up received cards. This was okay the first dozen times or so, or when opening a new card. Now it's just work. Make an enchant all button or something.

Overall, the inventory slot limitations make this game unplayable for me. I cannot get rid of stuff I am too low level to use. The shards and cards take up inventory very quickly. I don't know if I am going to get 20 of this or that to synthesize an item I can activate. Or 40+ for the rarer items. So maybe I recycle them in shard store, just to find out, too bad, here's an event with the extra few I needed to make that thing. Feels like work. Do I want to go higher levels, open more dungeons, and have even more difficulty with inventory space? No, I do not.

Worse, no support ticket will go through to Dragon Awaken via Game Hollywood. Can't communicate how I feel about it to Dragon Awaken directly. Chrome or Firefox browser, VPN on or off, it doesn't matter. Just dimmed out page with spinning loading icon, frozen for 10+ min beforoe I give up.

Would I spend money on Dragon Awaken?
Absolutely not.

This game makes me refresh constantly because it freezes with black screens (like a fight in battleground with faction troops), simply trying to go to Land area to check farm, the enchanted garden window graying out requiring me to either refresh or open another icon in the game to get another window up, then go back to enchanted garden ... or the times the game simply stalls at 60% or so when loading.

This game doesn't run stable, can black out all your icons in blacksmith so the colors are all messed up, black screen you on a battle, and you will be in a never ending battle with inventory space. And your tickets won't go through either if you're unfortunate like me.

If you want the lucky point to spin the wheel, you must stay online in this game for 4 hours. You can split it up into segments if you want. But that's 4 hours.

I liked farms. Simple revive all button, harvest all, maintain all. Easy to do. Easy to level farm over time. Disappointed lvl 30+ farm and nothing new opened to plant. Not one new thing.

Pets, disappointed. Big disappointment. Used rewards to get two what I thought were pets. No. They're "skins." The underlying pets must be unlocked first. So I try cross server boss. The bids are 55,000+ for a single shard. I don't know how I got the purple things anyway for that. The pet trial in Land section can give pet shards via the better chests. Vitality's limited and only recovers 100 per day. 10 vitality for the low quality chest, 50 for the high. Vitality scrolls exist. I have 100 although I don't remember how. That's another thing in my inventory. All these scrolls. Some for stuff I'm too low level to use. So I'm sitting on two skins in my inventory, vitality scrolls, and more stuff I cannot use.

Put the shards in their own section with their own slots and do not let them count towards the main inventory space. Shove the chests in their own section and don't make them count for the main inventory space. Then, maybe inventory wouldn't be so frustrating or look impossible. I don't know how the higher levels do it with all the stuff they can run. Where do they even put this stuff? This is work to manage inventory and it's not fun anymore.