To who it may concern to dat i have lost300,000 but it wasnt due to me playing it was taken away by staff looking after your game i had to retart from 12,000 when the first time i had 190,000 taken from me which made it look like it was an upgrade but that monies was taken away . Aagin i reached 100,000 again under the guise of an upgrade to your servicemaintence 100,000 was taken away and i was left with 4,000 credit to start off with now who is looking after the players in this game do you allow your maintence people to do as they like and interfer in players games because that shouldnt even be happening ELIO BEVINETTO is my name uid 30948402 many times i have tried to have problems fixed but your customer service doesnt work your email keeps refering me to discord discord doesnt work and i have told him /her who is one supposed to turn to when maintenance staff interfere with the working of players games ( me ) who is going to investigate that. it is unethical and against the the principles of fair play who is going to take up my case to make play9ing builliards in your organisation fair.